Yesterday I walked into a hornet’s nest of emotion. My patient and his wife were seemingly upset that their regular aide was not available and the agency had sent a substitute. This aide had done an excellent job as I could see my patient was clean and comfortable, but he still complained, and threw her out of the house! He then moved on to me, and started yelling. I don’t even remember what it was he accused me of, but I simply replied, “I came here to care for you not to fight. I would prefer to have a nice conversation with you while I do my nursing things.” My voice was calm and impartial, because it really didn’t matter what he chose I would still have to do what I came to do. He immediately calmed down and said, “I miss Joe.” A neighbor had passed away and he had only found out that morning. I realized perhaps this was part of his angst and poor behavior towards my aide. I gave my condolences and we revisited his friendship with Joe, the last time he had seen him, the good times they had shared and soon the anger melted away and the tears were able to flow. I then noticed he was wearing a different hat, it said “Newfoundland” on it. When I asked him about it he corrected my pronunciation, gave me a mini history lesson and said he had family there. He had visited once and remembered how beautiful a country it was. I then told him that my great grandparents had come from there, and offered that perhaps he and I were somehow related, or perhaps had Viking blood coursing through our veins, he smiled for the first time that morning.
In my heart I believe we are all God’s children, we are all connected-if not in ancestry in spirit.
You are a very gifted person! It takes a special person to do your job, but an even better person to be able to see beyond the outer shell of the soul…
thank you.